Patient Rights

At SevenStar Hospitals, we believe informed patients receive better care. Explore our policies, patient rights, privacy commitments, and service standards designed to ensure a safe, transparent, and compassionate healthcare experience.

This last option is especially suitable for the hero section of these pages because it reflects the hospital’s values and creates a professional, reassuring first impression.

Patient Rights

Our Commitment to Every Patient

At SevenStar Hospitals, we believe every patient deserves safe, respectful, and compassionate healthcare.

Every Patient Has the Right To:

  • Receive respectful and dignified treatment.
  • Receive quality healthcare without discrimination.
  • Know the identity and qualifications of healthcare providers.
  • Receive complete information regarding diagnosis, treatment options, risks, and expected outcomes.
  • Participate in decisions regarding their treatment.
  • Give informed consent before procedures.
  • Maintain privacy and confidentiality of medical information.
  • Receive emergency medical care.
  • Obtain copies of medical records as per applicable regulations.
  • Seek a second medical opinion.
  • Know the estimated cost of treatment.
  • Raise concerns or complaints without fear of discrimination.
  • Be informed about hospital policies and procedures.

Patient Responsibilities

Patients are encouraged to:

  • Provide accurate medical information.
  • Follow prescribed treatment plans.
  • Respect hospital staff and other patients.
  • Follow hospital safety guidelines.
  • Meet financial obligations related to treatment.