Privacy Policy

At SevenStar Hospitals, we believe informed patients receive better care. Explore our policies, patient rights, privacy commitments, and service standards designed to ensure a safe, transparent, and compassionate healthcare experience.

This last option is especially suitable for the hero section of these pages because it reflects the hospital’s values and creates a professional, reassuring first impression.

Privacy Policy

Your Privacy Matters

At SevenStar Hospitals, we are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, store, and safeguard your personal information.

Information We Collect

We may collect the following information:

  • Name, age, gender, and contact details
  • Email address and phone number
  • Appointment and enquiry information
  • Medical records shared for consultation purposes
  • Insurance and billing information
  • Website usage data through cookies and analytics

How We Use Your Information

Your information may be used to:

  • Schedule appointments
  • Provide medical care and follow-up
  • Respond to enquiries
  • Process billing and insurance claims
  • Improve our healthcare services
  • Send important healthcare updates (with consent where applicable)
  • Comply with legal and regulatory requirements

Data Protection

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

Information Sharing

SevenStar Hospitals does not sell or rent personal information. Information may only be shared with:

  • Authorized healthcare professionals involved in your treatment
  • Insurance providers (where applicable)
  • Government authorities when required by law
  • Diagnostic and laboratory partners involved in patient care

Cookies

Our website may use cookies to enhance user experience and analyze website traffic.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Withdraw consent where applicable
  • Request deletion of information, subject to legal and medical record retention requirements

Contact Us

For any privacy-related concerns, please contact SevenStar Hospitals through the Contact Us page.